Even if your company is not measured in the CSISG, the same methodology can be engaged for use in benchmarking, to quantify brand equity, and to develop performance improvement initiatives.
We also offer customised executive education programmes to suit each unique organisation.
Please contact us for more details of our offerings.
Tel: (65) 6828 0111
Institute of Service Excellence at SMU (ISE)
Singapore Management University
81 Victoria Street
Last updated on 05 Apr 2017 .