Skip to content Skip to navigation

News

12 Apr 2017

Data from SMU's Institute of Service Excellence shows index reaching 71.8 points out of 100, with 11 sectors of the economy measured.


12 Apr 2017

Stiff competition and technology disruptions are pushing innovation and service standards in the finance and insurance sectors to new heights.


30 Mar 2017

According to the 2016 Customer Satisfaction Index of Singapore (CSISG) released yesterday by the Institute of...
16 Dec 2016
According to the quarterly series by SMU’s Institute of Service Excellence (ISES), companies in...
16 Dec 2016
According to the latest findings of the Customer Satisfaction Index of Singapore (CSISG) released by SMU’s...
30 Nov 2016
According to the latest findings of the Customer Satisfaction Index of Singapore (CSISG) released by SMU’s...
30 Nov 2016
According to the latest findings of the Customer Satisfaction Index of Singapore (CSISG) released by SMU’s...

                                                                Read more....

Last updated on 13 Apr 2017 .