VIDEOS

Memorable Customer Experiences

A short introduction to some of the founders of small local businesses who share a personal account of a memorable customer experience that defines what service excellence means to them.

Videos

A case study about how Suntec Singapore shifted its focus to food quality as a differentiating factor in the MICE industry and overhauled all food-related processes.

Videos

A short introduction to some of the founders of small local businesses who share a personal account of a memorable customer experience that defines what service excellence means to them.

Videos

In July 2017, ISE launched its inaugural Undergraduate Essay Competition to commemorate its 10th anniversary. The competition invited undergraduate students from all Singapore-based universities to discuss issues related to technology, culture or talent through an opinion piece. Here’s what some of the finalists had to say.