SkillsFuture Series Advanced Diploma Certification
Having worked closely with the government and various industries, ISE has designed a developmental journey to meet the learners’ demands. Learners can now build a culture of service excellence through Organizational Alignment by pursuing the Advanced Certificate in Service Leadership & Innovation), and Strategic Mastery by pursuing the Advanced Certificate in Service Strategy & Management.
The completion of both the Advanced Certificate in Service Leadership and Innovation (ACSLI) and Advanced Certificate in Service Strategy and Management (ACSSM) will lead to the award of the Advanced Diploma in Service Excellence.
To achieve:
Advanced Diploma in Service Excellence
You will have to complete the following certifications:
Advanced Certificate In
Service Leadership & Innovation
Advanced Certificate In
Service Strategy And Management
Learners can choose to complete all six (6) modules listed in the specific Advanced Certificate; or five (5) modules from the specific Advanced Certificates with an option to replace one (1) module from the other Advanced Certificate. For both certifications, an assessment will be administered at the end of the 6th module. Learners will need to pass the assessment in order to be awarded the certificate(s).
The timeframe to complete either certificate, and the Advanced Diploma in Service Excellence is three (3) years.