Testimonials

"I never thought myself as having the skills to make Marketing decisions, but the frameworks that Jörg presented makes so much sense.  It gives me the confidence to have the foundation on how to create and work on our brands going forward."

Ms Pamella Chiang, Director, Kwee Gee Pte Ltd

"The industry practices and realities of implementation and exploration of digital service strategies are useful."

Mr Leon Yip, Senior Staff Officer Innovation Development, Singapore Civil Defence Force

"The workshop serves as a good refresher for those who have been practicing (data analytics) for long time. Especially on statistical computation, it is helpful to know the additional steps to make the calculations robust."

Mr Hong Kok Liang, Specialist User Experience, DBS Pte Ltd

"Trainer is very knowledgeable and (made us) aware of how data can help us with our decisions and planning. This should be the direction instead in working with guesses."

 Ms Marilyn Tay, Centre Manager, Workforce Singapore

"Clear and simplified training with good examples such that participants could relate."

Ms Lee Sze Wei, Analyst, SMRT Corporation Ltd

"Absolutely priceless. To have such a brand expert share willingly and openly on his knowledge and experience was highly beneficial and very delightful. Language used was very simple and clear. What stood out to me was his modesty despite his excessive expertise. Thanks Jorg!"

Mr Roshan Lal, Client Success Manager, Verizon Communications

"Sufficiently succinct with useful nuggets of take aways for immediate application. Thought-provoking."

Ms Tan Hwai Yin, self-sponsored learner

"Very good overall overview of branding."

Mr Jason Teo, Director, Singapore Brain Development Centre 

"The facilitator used real life examples to illustrate different scenarios so it aids faster learning and understanding."

Ms Sylvia Leo, Senior Executive, Marketing Communications, Maybank Singapore Limited

"I have learnt about the various digital communication formats that work for different target audience. Also, the facilitator's sharing on brand positioning was really insightful for me as a non-marketing expert."

Ms Liana Yeo, Manager, Business Families Institute, Singapore Management University

"Great insights and worthwhile to attend."

Ms Mary Sim, Head, Service Quality Management, Orchard Turn Developments Pte Ltd

"Excellent and very useful to broaden knowledge base."

Mr Lim Horng Yuh, Financial Controller, Health Management International Ltd

"Good insight to gain another perspective to understand  how possible consumer makes decision as well as to track consumption patterns or preferences - very useful reference ."

Ms MIchelle Boo, Global Services Owner, BASF SouthEast Asia Pte Ltd

"Opens my understanding on how best to negotiate and persuade with the other party by always considering to collaborate Instead of thinking just for self gain. Love the case studies and role plays. Michael’s teaching pace is perfect! He is encouraging and motivating and awesome to have a trainer like him. Thanks Michael! "

Ms Hema Roger Que, Assistant Manager (Short Courses), LASALLE College of the Arts

"The scenarios given (in the class) really put us in a position to practice the skills "

Mr Marc Wong, Client Service Manager, Verizon Communications Singapore

"A great hybrid of fun and knowledge enrichment. Well done Janice!"

Mr John Ang, Chief Operating Officer, Health Management International Ltd

"It’s useful, practical and relevant to all communications professionals and leaders!"

Mr David Mak, Corporate Communications Team Leader, Cru Asia Limited

"Great workshop. Good tools to add to your bank. "

Ms Kinjal Shah Daniel, Communications Assistant Manager, Singapore American School

"Great content that easily be applied to work instantly to make an impact."

Mr Andrew Chan, Managing Director, The Soup Spoon

An invigorating workshop to attend. A great plus is having a seasoned facilitator using wide array of training methods and techniques to create clarity and impact to (the) subject matter proper."

Mr Alvin Tan, Operations Manager - Jones Lang LaSalle Property Consultants Singapore, DBS Account (On sabbatical)

"The uniqueness of having industry experts and practitioners to share their stories in the course."

Mr Seetoh Wai Kit, Manager (Learning & Organisation Development), LaSALLE College of the Arts

"It’s helpful to establish a more innovative mindset."

Ms Rachel Tan, General Manager, DFS Venture Singapore Pte Ltd

"It has opened my mind and trigger new thoughts."

Ms Marilyn Tay, Centre Manager, Careers Connect, Workforce Singapore

"Facilitator has industrial experience and material (provided) was thorough. It was great to have a mixture of attendees from various industries and expertise."

Ms Geraldine Goh, Business Process Associate, Zendesk

"Life experiences made the contents more lively and the tactics given in the talk are extremely useful for work. I love the exercises in between the topics, which really teach you how to do it. "I know what that is" is different from "I know how to do it"."

Mr Zhou Wenchong, Client Success Manager, Verizon Communications Singapore

"The hands-on activities truly let me understand the rigor of fieldwork."

Ms Estelle Heng, Assistant Manager, Customer Engagement and Strategy, Land Transport Authority

"Excellent energetic (course), I can take it back to share with my team."

Ms Nancy Cheong, Outreach Manager, St. Andrew's Community Hospital

"Attend the workshop and experience change in your personal leadership development."

Mr Alvan Loo, Director (Advancement), LASALLE College of the Arts

"It provided me with essential knowledge and tools to be an effective leader leading changes within my organization."

Mr A Arev Jr, Head of Operations, White Lodge Education Group Services

"I've learnt many new models to help implement change and get employees' engagement."

Ms Serene Lee, Finance/ HR Manager, Backhoff Automation Pte Ltd

"It’s a great dive into the topics of change management from many angles and it is delivered in a way that absolutely resonates."

Mr Manfred Ng, Management Associate, NTUC Enterprise

"Dr Raymond Teo is superb, all marketers will greatly benefit from his sessions and tips. Must attend!"

Ms Elaine Koh, Chief Commuter Engagement Officer, SMRT

"Good insights about the use of analytics for improvement."

Mr Oh Chee Yong, Chief Executive Officer, Choon Huat Engineering Pte Ltd

"Very insightful to learn how survey results can generate meaningful data."

Mr Marc Wong, Client Service Manager, Verizon Communications Singapore 

"Dr Raymond is very knowledgeable and willing to share and answer questions. I found it easy to understand the concepts because he explained them clearly, in simple terms and with relevant analogies. I am able to immediately apply what I learnt to my work."

Ms Cheryl Ho, Assistant Director, State Courts

"It is a useful workshop for streamlining work processes and eliminating the unnecessary (procedures)."

Ms Lee Poh Yong, Director, Business and Customer Services, Health Management International Limited

"Must attend if (you are) looking to improve team performances & business bottom line!"

Ms Angie Yong, Assistant Director (Visitor Experience), National Art Gallery

"It prepares me appropriately for my career projection into operations management. "

Mr Leroy Fang, Senior Restaurant Manager, SFBI (Asia-Pacific) Pte Ltd

"It's relevant and it provides me with additional resources for my pitching techniques."

Ms Haryani Bte Ariffin, Senior Manager, Nera Telecommunications Ltd